Chapter 1

Introduction to Supply Chain Management

1.1     New Market Realities     

1.2     Supply Chain vs. Logistics Management

1.3     Roles of Supply Chain Management in an Organization

1.4     The Strategic Importance of Supply Chain Management

1.5     Generalized Supply Chain Model

1.6     SCOR Model

1.7     Supply Chain: Making the Vision a Reality

1.8     Scope of Supply Chain and Goals

1.9     Barriers to Effective Supply Chain Relationships

1.10   How to Overcome the Barriers

1.11   The Future of Supply Chains

1.12   Supply Chain Inaction – The Price

1.13   Future Challenges – Looking Toward the Next Decade

1.14   Value Proposition

Chapter 2

Warehousing Strategy and Materials-Handling

2.1     Warehousing – An Integrated Supply Chain Component

2.2     Warehouse Strategy and Functionality        

2.3     Strategic Warehousing

2.4     Warehouse Functionality

2.5     Warehouse Operations

2.6     Warehouse Ownership Classification

2.7     Warehouse Planning

2.8     Initiating Warehouse Planning

Chapter 3

Inventory Management & Bullwhip Effect

3.1     The role of inventory in the integrated supply chain

3.2     Inventory Flow

3.3     Inventory Functionality and Principles

3.4     Inventory-Related Definitions   

3.5     Inventory Carrying Cost

3.6     The common inventory control management techniques

3.7     ABC analysis and Pareto 80/20

3.8     Lead-time Issues of Inventory

3.9     Bullwhip Effect

Chapter 4

Information Technology in Supply Chains

4.1     Goals of supply chain information technology

4.2     Information Technology Infrastructure

4.3     The importance of Information Systems and Technology in SCM       

4.4     Inter-organizational Information Systems

4.5     E-commerce in Supply Chains

4.6     Emerging technology in supply chain management         

4.7     Supply Chain Tracking Systems

4.8     Warehouse Management System (WMS)

4.9     E-Business in Supply Chain Management

Chapter 5

Strategic Alliances in Supply Chain

5.1     Overview of Strategic Alliance in supply chain

5.2     Strategic Alliance 

5.3     Conceptual Model of Alliance Development

5.4     Developing a Trusting Relationship

5.5     Challenges to Strategic Alliance

5.6     Third Party Logistics (3PL)

5.7     Fourth Party Logistics (4PL) / Lead Logistics Provider (LLP)

5.8     Case study

Chapter 6

Efficient Transport and Distribution Strategy

6.1     Role of Transportation to Supply Chain       

6.2     Carrier Characteristics and Services 

6.3     Transport Functionality, Principles, and Participants         

6.4     Global issues of transportation 

6.5     Importance of an Effective Transportation System

6.6     Transport Cost Characteristics

6.7     Carrier Pricing Strategies        

6.8     Distribution Strategy Formulation /Re-engineering

Chapter 7

Quality Management System in SCM

7.1     Quality as customer requirements     

7.2     Benefits of Quality to Supply Chain Management  

7.3     Quality Planning, Control and Improvement

7.4     Cost of quality and financial performance    

7.5     Quality management system (QMS)  

7.6     Supply Chain Related QMS     

7.7     Product Realization        

7.8     Supplier Capability Assessment        

7.9     Logistics Audit and Control

Chapter 8

SCM Performance Measurement, Control

8.1     Why is Performance Measurement Important?

8.2     Cost in Supply chain management     

8.3     What General Approaches are available to measure performance of Supply Chains?         

8.4     Key performance indicator (KPI)

8.5     Economic Value Added

8.6     The Balanced Scorecard

8.7     Coyle’s Process Measure Categories

8.8     Hugo’s Market Performance Categories      

8.9     The Supply Chain Council’s SCOR Model

8.10   The Logistics Scoreboard        

8.11   Activity Based Costing   

8.12   Selecting of Measurements      

8.13   Possible Impacts of Function-Based Measures     

8.14   Possible Supply Chain Measures      

8.15   Getting Started to use Performance Metrics

8.16   Case study

Chapter 9

Supply Chain Management Development And Strategy

9.1     Principles of Supply Chain Management     

9.2     Supply chain strategy    

9.3     Red Ocean versus Blue Ocean Strategy

9.4     The “Victory” (Winning Strategy) Model       

9.5     Push versus Pull Strategy       

9.6     Logistics as a Supply Chain Strategy

9.7     Value Chains        

9.8     Managing the lead-time frontier

Chapter 10

Risk Management in the Supply Chains

10.1   The Importance of security in supply chain

10.2   Current international security framework

10.3   Supply Chain Risk Management